PRODUCTS DISCLAIMER AND WARRANTY STATEMENT

PRODUCTS DISCLAIMER AND WARRANTY STATEMENT

 

The Products Disclaimer outlines the general and specific disclaimer in respect to our Products.

Hereunder, “we”, “us”, “our”, “ours” means Karam Safety Private Limited (“Karam Safety“) bearing company registration number U31904UR2021PTC012333, a private company limited by shares incorporated under the laws of India, comprising of board of directors and shareholders and having its corporate office at D-95, Sector 2, Noida, Delhi NCR. Wherever we have said “you” or “your”, it means the customer/ consumer/ client/ data subject/ disclosing party.

About Us

We are a part of Karam Group, a business group with its roots from India, engaged in the business of, inter alia, manufacturing, selling, distributing, marketing, and retailing Personal Protective Equipment (PPE) like safety helmets, safety eyewear, hearing protection, face protection, hand protection, protective workwear, safety shoes, and a vast range of Fall Protection Equipment. Apart from these, Karam Group also provides engineered safety solutions like anchorage systems, specialized rope access, evacuation and rescue products, and confined space entry egress systems (collectively “Products“) through our e-commerce website – karamonline.com developed and owned by us (“Website“). 

Karam Group has been in the business of manufacturing and selling the Products for more than 20 years. 

 

Product Disclaimer 

You agree to ensure that the Product is compatible with the other personal fall protection equipment used and is in conformance with those recommended for use by us. 

You agree to read and following all user instruction manuals carefully before using any Product. It is assumed that you are trained to use the Products and are aware of fall arrest techniques. We and our affiliates, sister concerns, partners, shareholders, directors, employees, agents, representatives, and/or trainers accept no responsibility or liability for accidents arising out of improper use of any of the Products. We expressly exclude and disclaim any implied warranties or merchantability or fitness for a particular purpose, and shall not be liable for any incidental, punitive or consequential damages of any nature, including without limitation, loss of profits, revenues, goodwill or productivity, or for bodily injury or death or loss or damage to property, under any theory of liability including without limitation, contract, warranty, strict liability, tort (including negligence) or other legal or equitable theory.

 

Third-party installations of any of the Products by any uncertified installers are not recommended for our Products. In case of third-party installations, we shall not be held responsible for any failure of the Product on account of incorrect installation or in its intended use and the Products shall be deemed to be out of warranty, irrespective of the date of purchase and/or date of warranty claim.

 

Other than the Warranty Statement as stated here and subject to modification and update from time to time, no other oral or written information, advice, commitment, or warranty given by us, our distributors, directors, officers, agents or employees shall create any different or additional warranties or in any way increase the scope or liability of us. Unless otherwise specified in writing, all warranty statements issued in respect to the Products shall be governed by the laws of India and all liabilities arising out of or in respect of the Products shall be subject to the exclusive jurisdiction of competent courts at New Delhi, India, irrespective of the jurisdiction where it is manufacturer, sold, supplied, purchased, or procured from. We strongly advise you to buy the Products only from an authorized distributor and encourage you to use the Products in a safe and diligent manner and comply with manufacturer’s instructions.

 

Warranty Statement 

We warrant to the original end user (“End User“) of the Products (being Product(s) purchased by the End User for a legitimate source against valid invoice) that the Products are free from defects in materials and workmanship under normal use and service. Our Warranty applies to Products manufactured by us and purchased by you from us or our authorized dealers against presentation of the original and valid purchase invoice. This Warranty covers manufacturing defects only and extends for the warranty period commencing from the date of purchase by the End User, in new and unused condition, from an authorized distributor (list of our authorized distributors is here). 

 

Our entire liability to End User and End User’s exclusive remedy towards us is limited to repairs or replacement of any defective Product during the warranty period, to the extent deemed appropriate and at our sole and exclusive discretion. Other than such warranty, no other oral or written information, advice, commitment or warranty given by us, our distributors, directors, officers, agents or employees shall create any different or additional warranties or in any way increase our scope or liability. 

WE WILL NOT ACCEPT LIABILITY FOR DEFECTS THAT ARE MADE AFTER THE EXPIRY OF THE WARRANTY PERIOD OR ARE THE RESULT OF PRODUCT ABUSE, MISUSE, ALTERATION OR MODIFICATION, OR FOR DEFECTS THAT ARE DUE TO A FAILURE TO INSTALL, MAINTAIN, OR USE OF THE PRODUCT IN ACCORDANCE WITH THE MANUFACTURER’S INSTRUCTIONS. OUR WARRANTY APPLIES ONLY TO THE END USER FOR THE PRODUCT PURCHASED BY THE END USER, IN NEW AND UNUSED CONDITION, FROM AN AUTHORIZED DISTRIBUTOR. SUCH WARRANTY IS THE ONLY WARRANTY APPLICABLE TO OUR PRODUCTS AND IS IN LIEU OF ALL OTHER WARRANTIES AND LIABILITIES, EXPRESSED OR IMPLIED. WE EXPRESSLY EXCLUDES  AND DISCLAIMS ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SHALL NOT BE LIABLE FOR ANY INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, REVENUES, GOODWILL OR PRODUCTIVITY, OR FOR BODILY INJURY OR DEATH OR LOSS OR DAMAGE TO PROPERTY, UNDER ANY THEORY OF LIABILITY INCLUDING WITHOUT LIMITATION, CONTRACT, WARRANTY, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHER LEGAL OR EQUITABLE THEORY.

 

Limited Warranty:

Product

Warranty Period

Safety Shoes (see entire Product range here)

6 (six) Months from the date of invoice.

Retractable Block (see entire Product range here)

3 (three) Months from the date of invoice.

All other products (see entire Product range here)

1 (one) year from the date of invoice.

 

In addition to the above, our Product Warranty does not cover (without limitation):

 

  • Where proof of purchase is altered in any way or is made illegible; or
  • Model No., serial no. or production date code is altered, removed, or made illegible; or
  • Installation, repairs or product modifications is carried out by unauthorized service organizations or persons; or
  • Wear and Tear arising out of the use of the Product; or
  • Claims made after expiry of the warranty period; or
  • deficiency/damage arisen from misuse, abuse, faulty installation, negligence, alteration, damage in transit or use not in accordance with the Product usage guidelines/intended use and manufacturer’s instructions; or
  • Any deficiency/damage arisen from improper maintenance of the Product; or
  • Where the defect is caused due to use of the Product with any other non-compatible product or equipment; or
  • Deployment of shock absorber and deformation of components after a fall are not covered under the Product Warranty; or
  • Our Products are not user maintainable, and the warranty stands void if attempt is made to repair or open the equipment.
  • For any warranty claims, please contact customer care at Toll free No.: [●] (Monday-Friday between [●] AM – [●] PM) or Email at: [●] within the stipulated Warranty Period.